703-902-0009
OUR PROCESS
Experience A Hassle-Free And Seamless Process As You Work With A Team That Makes Your Needs A Top Priority
Have Peace Of Mind
Stair Creations aims to offer you the best contracting experience and make your time with us as enjoyable and relaxing as possible. We follow a process that guarantees you get the results you are looking for.
We offer you our expertise with the design process and guide you every step of the way. We love creating beautiful and responsive spaces. Let us help you with your project so you can have the time and space to do what you love.
10 Easy Steps Towards Your Perfect Home
We’ve explained our process in detail below to give you an idea of what to expect when choosing Stair Creations as your home preferred stair contractor. The aim of our process is to give you peace of mind and alleviate as much stress as possible.
1. Get In Touch
Fill out our form and send us pictures of both your current space and inspiration that resembles the vision you have for your home. We’ll get back to you shortly with a phone consultation.
2. Phone Consultation
During the phone consultation we discuss the goal you have in mind for your home and how we can elevate it. We also give you ballpark pricing and schedule the on-site design consultation.
3. On-Site Design Consultation
We come on-site to talk about your project in-depth and design your space to perfectly resemble your vision. To give you a clear idea of what your space will look like, we offer 3D rendering of your design. We also discuss your design plans fee, project pricing, expectations, and deadlines.
4. Pre-Job Walkthrough
Join us in a pre-job walkthrough phone call where we give you a clear idea of what will happen to your space and what you can expect throughout the project timeline.
Our Quality Guarantee
5. Protect Your Home
Before we start any work on your home, we take the time and care to ensure that your most valuable asset is protected. After we finish preparing your home and are sure it’s safe, we move on to the next step.
6. Get To Work
We start demo/construction and waste no time in getting you the home you’ve always dreamed of having. While we work on your project we keep you in the loop and address any concerns you may have.
7. The Finishing Touches
After we have brought your vision to life, we get our stain team to sand and stain the new stairs and rails, making sure it's perfect and ready for you to enjoy.
8. Post-Job Walkthrough
Join us in a final inspection to see if everything is exactly how you envisioned it down to the smallest detail. If anything comes to mind, let us know and we will make sure it’s done straight away. After we walk out the door, invite your friends over and enjoy your home to the fullest.
9. Follow Up Plan
To make sure you are happy with the work we’ve done for you, we have a 3-day, 3-week, 3-month, and 12-month follow up plan. Let us know if we can help you with anything and we will be more than happy to get it done.
10. 6-Month Warranty
All the work we do comes with a 2-year warranty on our workmanship so be sure to take advantage of that if anything comes up during this time period.