Stair Creations wants to make your experience with us easy and enjoyable. We have a transparent step-by-step process to ensure you get your desired results. We’re experts in design, and we’ll guide you through the entire process.
Begin your journey by completing our simple contact form to provide your project details.
We'll discuss your project and ballpark pricing. For straightforward projects, we'll dive deeper into pricing and the process. If needed, we'll also schedule a follow-up call. To help guide you through different styles and design options, we provide Loom videos that walk you through various possibilities, ensuring you feel confident in your choices before moving forward.
We visit your home for a detailed consultation with a fee that goes toward your final project cost. We'll select materials and provide renderings upon request. Final pricing is given, and a 50% deposit is collected to secure your spot on our calendar.
If we haven't collected a deposit yet, we will collect it at this stage when you sign the contract.
We'll conduct a walkthrough of the project site to ensure everything is set for the work to begin.
Our team starts your project and keeps you updated on our progress.
Once your project is complete, we ensure your space is thoroughly cleaned and ready for use.
We will have a final walkthrough with you to ensure your satisfaction and collect the remaining payment.
We want to ensure you are thrilled with our work. That's why we have a comprehensive follow-up plan for 3 days, 3 weeks, 3 months, and 12 months after project completion. Let us know if you need assistance during these times, and we'll be delighted to help.
We are committed to providing you with exceptional quality and peace of mind. That's why we offer a comprehensive 5-year craftsmanship warranty on all our stair projects. If you encounter any issues or need assistance during this time, please get in touch with us, and we'll be more than happy to address your concerns.
